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Billing Questions

At UrgentCare Indy, we want to help all of our patients quickly and easily pay their bill without frustration or confusion. For answers to some of the most common questions about understanding your bill or dealing with questions related to billing, please read more below.

We accept most major insurance providers and many more. If you have any questions about your specific insurance provider, please contact us to find out whether your insurance is accepted at our clinic.

We offer several payment options for your convenience. You can choose to (1) pay your bill online, (2) drop off or mail us a cashier’s or bank check, or (3) call our office to pay via credit or debit card over the phone.

If you have any confusion or concerns about the specifics of your bill, we are here to help. Please call us today if you think there is an error or need clarification on something that is not clear with your bill.

In certain cases, our clinic is able to work with patients who need to arrange payment plans due to financial hardship. If you have any questions about setting up a payment plan, please call our billing office to discuss your options. 

If there is any issue with your bill or patient account, please call us today. We will promptly review your situation and help to resolve any issues that may come up.

For those who do not have insurance, we offer self-payment options for all of our services. Learn more about our self-pay rates.